Need help with your Morphy Richards Halo 1.5L Alexa Kettle SKU: 105000?
Whether you're setting up your kettle for the first time, connecting it to Alexa, trying to use voice commands or troubleshooting an issue, you'll find the help you need below.
🚀 Setting up your kettle
How to set up your Morphy Richards Halo Alexa Kettle
Follow our step-by-step guide to connect your kettle to Alexa and get started.
How to scan the QR code to set up your Alexa Kettle
Having trouble scanning the QR code? Find out where to find it and how to scan it correctly using the Alexa app.
How to manually set up your Alexa Kettle
Can't scan the QR code? Follow our manual setup instructions to connect your kettle.
How to connect your Alexa Kettle to Wi-Fi
Having trouble connecting your kettle to your Wi-Fi network? Find out what to check.
🗣️ Using Alexa
How to use Alexa voice commands with your Morphy Richards Kettle
Find out how to use Alexa voice commands to control your kettle.
My Alexa Kettle isn't responding to my voice command
Having trouble getting Alexa to operate your kettle? Follow our troubleshooting steps.
How to use Alexa routines with your Kettle
Find out how to set up Alexa routines for your Morphy Richards Kettle.
🔧 Alexa & connectivity troubleshooting
My Alexa Kettle won't connect to Alexa
What to do if you're unable to connect your kettle to the Alexa app.
Alexa can't find my Morphy Richards Kettle
Troubleshooting steps if Alexa can't discover your kettle.
My Alexa Kettle won't connect to Wi-Fi
Find out what to check if your kettle won't connect to your Wi-Fi network.
My Alexa Kettle says "Kettle isn't responding"
What to do if Alexa says your kettle isn't responding.
My Alexa Kettle QR code won't scan
Having trouble scanning the QR code? Find out what to do.
My Alexa Kettle has disconnected from Alexa
Steps to follow if your kettle was previously connected but is no longer responding.
☕ Using your kettle
How to use your Morphy Richards Alexa Kettle manually
Find out how to operate your kettle using the controls on the kettle.
How to select the temperature on your Alexa Kettle
Learn about the available temperature settings and how to select them.
How to use the keep-warm function
Find out how the keep-warm function works and which temperatures it supports.
How much water can I put in my Alexa Kettle?
Information about the kettle's 1.5L capacity and minimum and maximum fill levels.
🔥 Kettle troubleshooting
My Morphy Richards Alexa Kettle won't boil
What to check if your kettle won't start boiling.
My Alexa Kettle switches off before boiling
Troubleshooting if your kettle switches off before reaching the selected temperature.
My Alexa Kettle has no power
What to check if your kettle or display isn't working.
My Alexa Kettle isn't keeping water warm
Troubleshooting the keep-warm function.
My Alexa Kettle is making a noise
Find out why your kettle may be noisier than expected and what you can do.
🧼 Cleaning & maintenance
How to clean your Morphy Richards Alexa Kettle
Learn how to safely clean your kettle.
How to descale your Morphy Richards Alexa Kettle
Follow our guide to removing limescale and keeping your kettle performing at its best.
How often should I descale my Alexa Kettle?
Find out when your kettle needs descaling and how water hardness can affect limescale build-up.
📖 Product information
Halo 1.5L Alexa Kettle – Frequently Asked Questions
Find answers to common questions about your Alexa Kettle.
Halo 1.5L Alexa Kettle – User Manual
View or download the full Halo 1.5L Alexa Kettle user manual.
Halo 1.5L Alexa Kettle – Product Information
View the key features and specifications for your kettle.
Still need help?
If you've followed our troubleshooting guides and you're still having problems with your Morphy Richards Halo 1.5L Alexa Kettle, our Customer Support team is here to help.