Regular descaling helps keep your Morphy Richards Halo 1.5L Alexa Kettle working efficiently and reduces the build-up of limescale.
How often you'll need to descale your kettle depends on how frequently you use it and the hardness of the water in your area.
When should I descale my Alexa Kettle?
There isn't a single descaling schedule that's right for every household.
You may need to descale more frequently if:
- You use your kettle frequently
- You live in a hard-water area
- You notice limescale building up inside the kettle
- The performance of your kettle begins to change
The user manual states that regular descaling is essential and that the frequency required depends on usage and water hardness.
Your Alexa Kettle will remind you to descale
Your Morphy Richards Alexa Kettle includes a descaling reminder through the Amazon Alexa app.
After 500 boils, the app will remind you that it's time to descale your kettle.
This countdown applies to boils set at any temperature, not just a full 100°C boil.
Please note: The 500-boil reminder doesn't mean you should always wait for the notification before descaling. How quickly scale develops depends on your usage and local water hardness.
Does water hardness affect limescale?
Yes. The hardness of the water in your area can affect how frequently your kettle needs to be descaled.
If you live in an area with harder water, you may notice limescale developing more quickly and may need to descale your kettle more frequently.
Regularly checking the inside of your kettle can help you identify scale build-up before it becomes excessive.
Why is regular descaling important?
Excessive limescale can affect how your kettle performs.
The user manual specifically warns that excessive scale can:
- Cause the kettle to switch off before boiling
- Potentially damage the heating element
- Affect the efficiency of the product
Regular descaling is therefore an important part of maintaining your Alexa Kettle.
How do I descale my Alexa Kettle?
Use a proprietary descaling product suitable for stainless steel, glass or plastic and carefully follow the instructions supplied with the descaling product.
For full instructions, see:
How to Descale Your Morphy Richards Alexa Kettle
Need more help looking after your Alexa Kettle?
See our other cleaning and maintenance guides:
How to Clean Your Morphy Richards Alexa Kettle
How to Descale Your Morphy Richards Alexa Kettle
My Alexa Kettle Switches Off Before Boiling
If you've descaled your kettle and are still experiencing a problem, contact our Customer Support team and we'll be happy to help.