Welcome to the support hub for your Morphy Richards MRX Complete Pro Wet & Dry Hard Floor Cleaner (model 740002).
Find step-by-step troubleshooting, cleaning advice and practical tips to help keep your floor cleaner performing at its best. Choose a topic below to get started.
Troubleshooting your floor cleaner
Water pick-up and cleaning performance
- My floor cleaner isn’t picking up water or is leaving the floor too wet
- My floor cleaner isn’t releasing water or the roller stays dry
- My floor cleaner is leaking water
- My floor cleaner is leaving streaks or marks
Power, charging and operation
- My floor cleaner won’t switch on
- My floor cleaner keeps stopping or cutting out
- My floor cleaner isn’t charging
- The roller isn’t turning
- My floor cleaner is making an unusual noise
Self-cleaning and maintenance
- How to use the self-clean function
- The self-clean function isn’t working
- How to clean the roller, tanks and filters
- My floor cleaner smells unpleasant
Getting the best results
- How to use your MRX Complete Pro: cleaning technique and tips
- Understanding Low, High and Rapid Suction modes
- Which cleaning solution can I use?
- Which floor types can I clean?
- How to store your floor cleaner after use
User manual and setup
For assembly instructions, operating guidance and safety information:
Still need help?
If you have followed the relevant guide and need further assistance, our Customer Support team is here to help.
Please include your model and serial number, purchase details and a brief description of the issue, along with any photographs or videos that show what is happening.