Welcome to the support page for the Morphy Richards 1.8L Easy Steam Steam Generator Iron (333030).
If you are experiencing a problem with your steam generator or steam station iron, select the relevant issue below for step-by-step troubleshooting and maintenance guidance.
Common Issues
My Easy Steam Steam Generator Is Not Producing Steam
Follow these checks if your iron is producing little or no steam.
Water Is Dripping or Leaking From My Easy Steam Steam Generator
Find out why water may be coming through the soleplate and when you should stop using the appliance.
My Easy Steam Steam Generator Is Releasing Brown Water or Leaving Marks
Follow this guidance if the iron is releasing discoloured water, residue or deposits.
My Easy Steam Steam Generator Is Not Heating Up
Check the power supply, temperature setting and automatic shut-off function.
The Calc Clean Indicator Is Flashing on My Easy Steam Steam Generator
Learn how to complete the Calc Clean cycle safely and correctly.
My Easy Steam Steam Generator Is Making a Pumping Noise
Find out which sounds are part of the appliance’s normal operation and when further help may be needed.
My Easy Steam Steam Generator Is Tripping the Electrics
Follow this important safety guidance if the steam generator causes your electrical supply to trip.
Water, Cleaning and Maintenance
Correct use and regular maintenance can help prevent limescale, dripping, reduced steam and deposits inside the appliance.
What Water Should I Use in My Easy Steam Steam Generator?
Find out which water is recommended and which products must not be added to the water tank.
How to Clean and Store the Easy Steam Steam Generator
Learn how to clean the soleplate, empty the water tank and store the appliance safely.
Easy Steam User Manual
For complete setup, operating and safety information, you can view or download the Easy Steam Steam Generator instruction manual.
Still Need Help?
If the problem continues after completing the relevant troubleshooting, please contact Morphy Richards Customer Support.
To help us investigate your enquiry, please provide:
- The full model number
- The serial number
- Your purchase details
- A clear description of the problem
- Photographs or a short video showing the issue, where possible
Do not continue using the steam generator if it has been dropped, is visibly damaged, is leaking from the appliance itself or repeatedly trips the electrical supply.