If your Morphy Richards 1.8L Easy Steam Steam Generator Iron (333030) makes an occasional pumping noise during use, this is normal.
The sound is caused by water being pumped automatically from the detachable water tank through the steam generator and into the iron.
When Is the Pumping Noise Normal?
You may hear the pump:
- When you first press the steam trigger
- While steam is being produced
- Intermittently during ironing
- When the appliance draws more water from the tank
The pump is controlled automatically and will not necessarily run continuously.
There may also be a short delay between pressing the steam trigger and steam reaching the soleplate. This is because the water and steam must travel from the base unit through the steam supply cord.
The Pump Is Running but There Is No Steam
If you can hear the pump but little or no steam is being produced, check that:
- There is enough water in the tank.
- The water tank is fitted securely.
- The temperature dial is set to two dots or above.
- The selected ECO or High steam indicator remains steadily illuminated.
- The appliance has not entered automatic shut-off.
- The Calc Clean indicator is not flashing.
If the Calc Clean indicator is flashing, complete the Easy Steam Steam Generator Calc Clean cycle.
For further checks, visit My Easy Steam Steam Generator Is Not Producing Steam.
Check the Water Tank
If the water level is too low, the steam generator will not produce steam.
Switch off and unplug the appliance before removing the tank. Fill it up to the MAX line, refit it securely and allow the appliance to heat fully before testing the steam again.
Do not fill the water tank above the MAX line.
Still Concerned About the Noise?
If the pumping noise is unusually loud, continuous or accompanied by another problem, please contact Morphy Richards Customer Support.
Please provide:
- The full model number
- The serial number
- Your purchase details
- When the noise occurs
- Whether the appliance is producing steam
- Whether the water tank is securely fitted
- Whether any warning indicators are illuminated
Please also send a short video that clearly captures the sound and shows what happens when the steam trigger is pressed, if it is safe to do so. This will help our team determine whether the sound is part of the appliance’s normal operation.
Do not dismantle or attempt to repair the steam generator yourself.
You can also view or download the Easy Steam Steam Generator instruction manual.