If your Power 2400W SteamElite Plus Steam Generator produces too much steam or stops intermittently, this is usually caused by user settings, maintenance, or water mix issues, rather than a product defect.
Follow the steps below to restore smooth, consistent steam performance.
🌡️ 1. Check the Steam Level
Press the steam level button on the base to select Low, Medium, or High.
Using the High setting on delicate fabrics can cause excessive steam, while Low may feel intermittent.
The steam level must be selected for the iron to produce continuous steam.
💡 Tip: Medium or High is ideal for first-time ironing; adjust according to fabric and personal preference.
💧 2. Check Temperature
Wait until the temperature indicator light on the iron goes out before pressing the steam trigger.
Steam may interrupt or drip if the soleplate is not fully heated.
Do not press the steam trigger continuously for long periods — use short bursts for consistent output.
♻️ 3. Check Water Mix
Use the recommended 50% tap water + 50% deionised/distilled water mix.
Pure demineralised or scented water can cause irregular steam flow or limescale buildup.
Regularly run the Auto Clean cycle to prevent internal deposits affecting steam.
⚡ 4. Inspect the Base and Hose
Ensure the steam hose is correctly connected and free from kinks or twisting.
Do not move or jolt the base while ironing — sudden movement can temporarily interrupt steam.
Make sure the iron is properly seated on the base when resting or storing.
💡 5. Avoid Common Mistakes
Avoid holding the steam trigger continuously — this can overload the boiler and cause intermittent output.
Ironing over delicate fabrics on High steam may produce excess moisture; adjust temperature and steam accordingly.
Minor pumping noises are normal and do not indicate a fault.
📞 6. Steam Still Interrupted or Excessive?
If you continue to experience issues after following these steps:
Take clear photos of the iron, soleplate, base, and hose.
Gather your proof of purchase, model number, and serial number.
Submit a claim via our Warranty Claim Form for review.
Our team will guide you promptly.
✅ Key Takeaways
Most cases of excessive or interrupted steam are caused by steam level settings, temperature, water mix, or maintenance, not a defect.
Use short bursts of steam, the correct water mix, and run Auto Clean regularly.
Proper seating of the iron and hose ensures consistent steam output.