Returns, Refunds & Exchanges

Damaged or Faulty Items on Arrival

• Returning Faulty Appliances
• Damaged on Delivery – What to Do Next
• How to Request a Replacement, Refund or Partial Refund for Damaged Items

Refund Process and Timelines

• Returns, Exchanges & Faulty Items: What You Need to Know
• Partial Refunds and Alternative Solutions
• When to Expect a Refund After Returning a Product
• Timeframes For Returns & Refunds

Return and Refund Policy

• How to Return Your Parcel Using a DPD QR Code
• How to Return Your Parcel Using a Collect+ Drop-Off Point
• Morphy Richards Return & Refund Eligibility
• Morphy Richards Return Policy Overview

Starting a Return or Exchange

• Faulty Morphy Richards Appliance Bought from Another Retailer
• How to Cancel or Return an Order
• Returns of Items Not as Described