The Morphy Richards PureFresh Dehumidifier helps remove excess moisture from the air and can help dry laundry indoors. Use this guide to choose a mode, set your target humidity, set up continuous drainage or find out why your dehumidifier has stopped collecting water.
Applies to: PureFresh 25L (822626) and 30L (822751). You’ll find the model and serial numbers on the appliance’s rating label.
| What’s happening? | What to do first |
|---|---|
| The fan is running but no water is collecting | Check the mode. PURIFIER circulates and filters the air without removing moisture. Select DEH., SMART or LAUNDRY to dehumidify. |
| The unit is collecting less water than expected | Check the room temperature and current humidity. A cooler or drier room produces less water. In DEH. mode, set the target below the current room humidity. |
| The unit has stopped but the display is still on | It may have reached the humidity target. Check the Tank Full, Defrost and Timer indicators before restarting it. |
| The Tank Full light is on or flashing, even though the tank is empty | Switch off and unplug the unit. Remove the tank and refit it securely. The alert can also mean the tank is missing or out of position. |
| The Defrost light is on | The unit is clearing frost automatically. Let the cycle finish. Dehumidifying should resume once defrosting is complete and the room still needs drying. |
| The buttons aren’t responding | If the Child Lock light is on, hold OSC/Child Lock for three seconds to unlock the controls. |
| The top flap won’t open | Switch off and unplug the unit. Check for anything blocking the flap. Don’t force it open or run the unit while it stays closed. |
| The display shows E1, E2, E3, E4, E5, E6 or E8 | Switch off, unplug and leave the unit standing for 30 minutes. Check the error-code table below before trying again. |
| Water is leaking from the appliance body, or the unit smokes, sparks, smells burnt or trips the electrics | Stop using it. Switch off and unplug it only if safe to do so. Don’t restart it to test it. Contact Customer Support. |
How do I set up my PureFresh dehumidifier?
- Remove the packaging and check that the appliance and power cable are undamaged.
- Stand the dehumidifier upright on a firm, flat floor, with at least 20 cm of clear space on every side. Keep the rear air inlet and top outlet clear.
- Check that the tank is empty and fitted securely. If you’re using the tank rather than the drainage hose, make sure the drain-port cap is fitted.
- Plug the unit directly into a wall socket. Press Power, then Mode to select the function you want.
- Close external doors and windows in the area you’re drying so the unit can work on the air already in the room.
Use the dehumidifier indoors and away from water, splashes and heat sources. Don’t use it near a bath or shower, on an extension lead or with an external timer. Empty the tank before moving the unit.
Which mode should I use?
Press Mode until the indicator for the mode you want lights up.
| Mode | When to use it |
|---|---|
| SMART | Everyday moisture control. The unit works towards 55% relative humidity (RH) and adjusts the fan automatically. |
| DEH. | Use this when you want to choose your own humidity target. Set it between 35% and 80% RH, in 5% steps, using + or –. You can also select MAX, MID or MIN fan speed. |
| LAUNDRY | For a drying boost. The target is fixed at 35% RH and the fan defaults to MAX. The unit keeps dehumidifying until the tank fills, you change mode or the unit switches off. |
| PURIFIER | To circulate air through the fitted filters without dehumidifying. You can select MAX, MID or MIN fan speed. The UV and ION options can also be used in this mode. |
For everyday use, start with SMART or set DEH. to 50–55% RH. Use LAUNDRY when you want a drying boost rather than leaving it on as your everyday setting.
How do I use Laundry mode?
- Hang clothes on an airer with space between them. For best results, place the laundry within 1.5 metres of the dehumidifier.
- Keep wet clothes clear of the appliance and make sure they can’t drip onto it. Don’t hang anything over the air inlet or outlet.
- Select LAUNDRY. Check the tank during drying or use a correctly fitted continuous-drainage hose.
What do the buttons and display mean?
| Control or display | What it does |
|---|---|
| + / – | Changes the humidity target in DEH. mode or the number of hours when setting the timer. |
| Speed | Changes the fan speed where the selected mode allows it. |
| OSC / Child Lock | Press to swing the top flap between 45° and 90°. Press again to hold it at the angle you want. Hold for three seconds to lock or unlock the controls. |
| Timer | Sets a delay of 1–24 hours. When the unit is running, it sets when the unit will stop. In standby, it sets when the unit will start. Press Timer again to cancel. |
| Sleep | Runs the fan at MIN and turns off the other indicator lights. Press again to exit. Hold for three seconds to switch the coloured humidity light on or off. |
| UV & ION | Press the shared button to switch between the functions. The corresponding light shows which function is on. |
| LO / HI | These are humidity readings. LO means the room reading is below 20% RH; HI means it’s above 90% RH. They are different from the E-series error codes. |
The display normally shows current room humidity. While you adjust the humidity target or set the timer, it shows the setting you’re changing. The coloured light below the top flap also reflects the current room humidity, not the target.
Why has my dehumidifier stopped or started again on its own?
- The room has reached the humidity target: The compressor pauses. The fan may continue briefly, then stop and close the top flap while the display stays on. In SMART mode, the unit periodically rechecks the room humidity and resumes dehumidifying when needed.
- The Defrost light is on: Let automatic defrost finish. Short pauses for defrosting can happen in a cool room.
- The timer has ended or the tank is full: Check the timer and tank indicators. Empty and refit the tank if needed.
- The power was interrupted: When power returns after a power cut, the unit can restart with the previously selected function.
- You’ve just switched the unit back on: After manually stopping it, wait at least 10 minutes before restarting. Once switched back on, the compressor has a further three-minute protection delay before it can start.
Why isn’t my PureFresh collecting much water?
First, check that you’re using a dehumidifying mode. Then check the room conditions:
- In DEH. mode, set a target below the current room humidity. If the room is already at or below the target, the unit may pause extraction.
- Check the room temperature. These models operate between 5°C and 35°C, but a cold room can reduce extraction and cause more frequent defrosting. If practical, try a warmer room.
- Make sure the tank is fitted, the top flap opens, and the air inlet and outlet are clear. Clean the filters if airflow is weak.
- If a hose is connected, check the drain end. Water may be leaving through the hose instead of collecting in the tank.
The 25L and 30L ratings are the amounts the respective models can extract over 24 hours under test conditions of 30°C and 80% relative humidity. Both models have a 5-litre water tank. You’ll normally collect less in a cooler or drier room.
If the unit still collects no water in a warm, humid room after these checks, contact Customer Support.
How do I empty the water tank?
- Switch off and unplug the dehumidifier.
- Pull the tank out slowly and lift it by its handle.
- Empty the tank and dry any drips from the tank opening. Do not drink the collected water.
- Push the tank back in securely before reconnecting the appliance.
If the Tank Full light stays on with an empty, correctly fitted tank, check that the tank float hasn’t shifted or become stuck. Don’t force it. If the light stays on, contact Customer Support.
How do I set up continuous drainage?
The hose drains by gravity, so its outlet must be lower than the drain port on the appliance.
- Switch off and unplug the dehumidifier. Put a cloth or shallow tray beneath the rear drain port to catch any residual water.
- Unscrew the drain-port cap and fit the drainage hose securely.
- Route the hose downhill to a suitable drain. Keep it clear of kinks and avoid any section that runs uphill.
- Keep the water tank fitted. Switch the dehumidifier on and check that the connection is dry and water can flow out through the hose.
If water collects in the tank instead of draining through the hose, check the hose connection, the downward slope and whether the hose is blocked or kinked. If you switch back to using the tank, unplug the unit, remove the hose and refit the drain-port cap securely.
How do I clean the mesh filter, HEPA filter and tank?
Switch off and unplug the dehumidifier before cleaning.
| Part | How to clean it |
|---|---|
| Air inlet cover with mesh filter | Remove the cover and brush away loose dust. Wash it in warm water with mild detergent, rinse it and let it dry fully before refitting. |
| HEPA filter | Lift it out from behind the air inlet cover. Remove surface dust gently with a soft brush or vacuum cleaner. Do not wash or wet the HEPA filter. Replace it every three to six months, depending on use and conditions. |
| Water tank | Every few weeks, swirl a little mild detergent and clean water around the tank. Empty, rinse and dry it before refitting. Do not put it in the dishwasher or leave water in it when the unit isn’t in use. |
| Outer casing | Wipe it with a soft, dry cloth. Keep liquids out of the appliance. |
If airflow is weak, check the filters and clearance around the unit. If the appliance vibrates or rattles, check that it’s standing level on a firm floor. Contact Customer Support if the noise continues after these checks.
What do the PureFresh error codes mean?
| Code | What it indicates |
|---|---|
| E1 or E2 | Temperature sensor error. |
| E3 or E4 | Humidity sensor error. |
| E5 or E6 | The unit has detected an abnormal coil temperature or electrical current. |
| E8 | Fan motor error. |
For any of these codes, switch off, unplug and leave the unit standing for 30 minutes. Make sure the room is within the operating temperature range of 5°C to 35°C before trying once more. If the same code returns, contact Customer Support and tell us which code you saw. Do not open the casing or attempt a repair.
A Defrost light on its own is different from an error code. Let normal defrost finish. If the appliance repeatedly stops to defrost in a suitably warm room, contact Customer Support.
Which replacement parts fit models 822626 and 822751?
| Part | Part number |
|---|---|
| Water tank with handle | 33048 |
| Air inlet cover with mesh filter | 33049 |
| HEPA filter | 33051 |
| Continuous drainage port cap | 33052 |
If you need the drainage hose or can’t find the part you need, contact Customer Support with your model and the part number.
Still need help with your PureFresh dehumidifier?
If the problem continues after you’ve tried the relevant checks above, contact Morphy Richards UK Customer Support. To help us work out what’s happening, please include:
- The model number (822626 or 822751) and serial number, both found on the appliance’s rating label.
- What happened and when, which mode you selected, and any warning light or error code you saw.
- Which checks you’ve already tried and whether they made a difference.
- If the unit isn’t collecting water, tell us the room temperature, the current humidity shown on the display, your target humidity and whether you’re using the tank or the drainage hose.
If it’s safe to do so, attach a photo of the control panel showing any warning light or error code, or a short video showing the problem. For a drainage issue, a photo showing where the hose connects and how it runs to the drain is especially helpful.