SKU: 823501
The Flexi Freeze 2 in 1 Air Cooler & 40” Tower Fan is designed to deliver powerful airflow and enhanced cooling comfort using evaporative technology. With an advanced DC motor, multiple speed settings, and wide air distribution, it is ideal for improving comfort in rooms up to 25m².
If you are experiencing issues such as reduced cooling performance or difficulty changing modes, this guide will help resolve the most common concerns.
Important Usage Information
This product combines a tower fan and evaporative air cooler, meaning it works differently to an air conditioner.
- It circulates and cools air using water evaporation
- It provides airflow across rooms up to 25m²
- It delivers air up to 7 metres for wide coverage
- Cooling effect is strongest within the direct airflow path
💡 For enhanced cooling performance, we recommend using cold water or the included ice packs.
👉 Unlike air conditioning units, this product improves comfort by circulating cooled air rather than reducing overall room temperature.
Setup Video
If you are unsure how to correctly fit the water tank and position the pump, please watch the setup video included with this article before using Cooling Mode.
The video shows:
- How to install the water tank correctly
- How to position the pump in the bottom of the tank
- How to prepare the unit for Cooling Mode
This may help prevent issues such as beeping, flashing lights, or reduced cooling performance.
👉 How to setup Morphy Richards Flexi Freeze 2 in 1 Air Cooler & 40” Tower Fan with Remote Control
Key Features at a Glance
- 8 Speed Settings – From gentle breeze to powerful airflow
- 3 Wind Modes – Normal, Natural and Sleep
- 4L Water Tank – For extended cooling use
- 7m Airflow Distance – Effective for larger spaces
- 80° Oscillation – Even air distribution
- Remote Control – Convenient operation from anywhere in the room
- 9 Hour Timer – Ideal for overnight use
- Water Shortage Detector – Alerts when water level is low
- DC Motor – Quiet, energy-efficient performance
Common Issues & Troubleshooting
1. Unit Not Cooling Effectively
If the airflow does not feel cool enough:
- Ensure the water tank is filled to the correct level
- Add ice packs or cold water for improved cooling
- Check the filter is correctly installed and clean
- Confirm the cooling function is active
- Use in a well-ventilated room
- Position the unit within the main airflow direction
💡 The unit can push air up to 7 metres, but the cooling effect is strongest closer to the airflow.
2. Unable to Change Mode
If the mode setting does not change:
- Ensure the unit is powered on fully
- Press the MODE button (not SPEED)
- Try both the control panel and remote control
- Check the remote battery (CR2032)
- Restart the unit and try again
💡 MODE changes airflow pattern, while SPEED adjusts fan intensity.
3. Airflow Present but No Cooling Effect
- Check there is sufficient water in the tank
- Ensure the water shortage indicator is not active
- Confirm the cooling function is turned on
- Inspect the filter for dryness or dust build-up
- Add ice packs to enhance performance
4. Remote Control Not Responding
- Remove battery tab (if newly installed)
- Replace battery if required
- Ensure clear line of sight to the unit
- Move closer to the control panel
5. Oscillation Not Working
- Press the oscillation button once
- Ensure the unit is on a flat surface
- Restart the unit if unresponsive
6. Unit Not Powering On
- Check mains power connection
- Try a different wall socket
- Ensure power switch is turned on
- Test both manual and remote controls
Best Usage Tips for Maximum Cooling
To achieve the best performance:
- Use in a well-ventilated room (window slightly open)
- Add cold water or ice packs
- Position the unit to face your seating or sleeping area
- Keep air inlets and outlets clear
- Clean the filter regularly
- Use oscillation to distribute air evenly across the room
Frequently Asked Questions
Why does the air not feel as cold as air conditioning?
This product uses evaporative cooling, which creates a cooling airflow, rather than refrigerated air.
Can this cool an entire room?
It is designed for rooms up to 25m² and helps circulate cooled air throughout the space, with the strongest effect felt within the airflow path.
Why is the cooling stronger when I am closer?
The cooling effect is most noticeable within the direct airflow stream, especially when using ice or cold water.
Why can’t I change the mode?
This is commonly caused by:
- Pressing SPEED instead of MODE
- Remote battery issues
- The unit needing to be restarted
Does adding ice improve performance?
Yes — adding ice or cold water helps produce a cooler airflow.
Still Need Help?
If you are still experiencing issues after following the steps above, please contact our Customer Support team.