If your Manual Compact Espresso Machine (172022/172024/172025/172026) isn’t working as expected, most issues can be resolved quickly at home.

Use the guide below to identify your issue and follow the detailed step-by-step instructions for each topic.

🔔 Flashing Lights or Beeping When Switched On

If your espresso machine is flashing and beeping when powered on, this is usually an automatic descaling reminder — not a fault.

The reminder activates after approximately 500 uses and will continue until a full descale cycle is completed and reset.

👉 Read the full guide here:
Why Is My Morphy Richards Espresso Machine Flashing and Beeping?

☕ Espresso Machine Not Dispensing Coffee or Water

If no coffee or water is flowing, check:

• Water tank is full and correctly seated

• Portafilter is locked firmly into place

• Filter basket is clean

• Coffee grind is not too fine

• Coffee is not over-tamped

If the issue continues, descaling may be required.

👉 View the complete troubleshooting guide:
Espresso Machine Not Dispensing Coffee

🧼 Descaling & Limescale Build-Up

Regular descaling is essential to maintain:

• Brewing pressure

• Correct temperature

• Coffee flavour

• Machine lifespan

In hard water areas, we recommend descaling every 2–3 months.

👉 Follow the full step-by-step guide:
How to Descale Your Morphy Richards Espresso Machine

💨 Steam Wand Not Producing Steam

If your steam wand is not working correctly:

• Ensure the machine has fully heated

• Open the steam dial fully

• Check for blockages

• Run hot water through the wand

Limescale build-up can also reduce steam performance.

👉 See full troubleshooting steps here:
Steam Wand Not Working – Complete Guide

🥛 How to Froth Milk Properly

For best results when making cappuccinos or lattes:

• Use cold fresh milk

• Fill the jug one-third full

• Purge the steam wand before use

• Keep the tip just below the milk surface

• Heat to approximately 65–70°C

👉 Read our detailed milk frothing guide:
How to Froth Milk with the Steam Wand

💧 Machine Leaking Water

Check:

• Water tank is correctly seated

• Drip tray is not overfilled

• Portafilter is securely locked

• Steam dial is fully closed

Small amounts of water in the drip tray are normal due to pressure release.

If water is leaking from underneath the machine, please contact customer support with your model number.

🔌 Machine Not Powering On

If there are no lights or response:

• Check the mains socket

• Try a different socket

• Ensure the power cable is securely connected

• Confirm the On/Standby button is pressed

If the machine still does not power on, please contact Customer Support.

Need Further Assistance?

If your issue is not covered above, please contact our Customer Support team with:

• Model number (172022/172024/172025/172026)

• Proof of purchase

• A short video of the issue (if possible)

We’re happy to help.