If your Manual Compact Espresso Machine will not power on, shows no lights, or does not respond when pressing the power button, follow the steps below before contacting support.

In most cases, this is a simple setup or power issue — not a machine fault.

1️⃣ Check the Power Supply

• Ensure the plug is fully inserted into the wall socket

• Try a different wall socket to rule out a faulty outlet

• Avoid extension leads where possible

If another appliance works in the same socket, the power supply is functioning correctly.

2️⃣ Confirm the Power Button Is Pressed

Press the On/Standby button firmly.

Some models require a brief press rather than holding the button down.

Check whether any indicator lights illuminate.

3️⃣ Ensure All Parts Are Correctly Seated

For safety reasons, some espresso machines will not power on if components are not fitted properly.

Check that:

• The water tank is fully inserted

• The drip tray is correctly positioned

• The portafilter is securely locked into place

Remove and re-seat each component firmly.

4️⃣ Allow the Machine to Cool (If Recently Used)

If the machine was recently operating and overheated, internal thermal protection may temporarily prevent power-up.

Allow the appliance to cool for 20–30 minutes and try again.

5️⃣ Inspect the Power Cable

Check for visible damage to the cable or plug.

Do not use the appliance if the cable appears damaged.

When to Contact Support

If the machine shows:

• No lights at all

• No sound or response

• Still does not power on after trying another socket

Please contact our Customer Support team with:

• Model number 

• Proof of purchase

• Confirmation of the steps above

We’ll be happy to assist further.