Model: 501014
Is your Soup Maker sauté function not working? Learn how to fix a stuck micro switch plunger, restore sauté mode, and troubleshoot safely before submitting a warranty request.
If your Morphy Richards Soup Maker with Sauté Function won’t sauté, this is usually related to the lid safety micro switch plunger.
Don’t worry — this is a common and easily resolved issue.
🧩 Why This Happens
The sauté model includes a clear plastic micro switch plunger located on the top face of the unit.
When the plunger is in the UP position, sauté mode is ready to use.
When the lid is fitted, it presses the plunger down and disables sauté for safety.
If the plunger becomes stuck in the DOWN position, the appliance believes the lid is fitted — and the sauté function will not operate.
🔎 How to Check the Micro Switch
1️⃣ Remove the lid.
2️⃣ Locate the small clear plastic plunger on the top face.
3️⃣ Check whether it is:
Sitting raised (correct position)
Or stuck pressed down (fault state)
If stuck down, this is likely the cause of your sauté function not working.
🛠 How to Fix a Stuck Micro Switch Plunger
If the plunger is stuck down, you can safely try the following:
-
Gently pull the plunger back up using:
Your fingers (if you can grip it)
Or a small pair of pliers (carefully)
-
Once lifted:
Apply a small drop of vegetable oil using a cotton bud or cloth.
Press the plunger up and down several times to loosen and lubricate it.
This usually restores normal sauté operation.
⚠️ Important Safety Notes
Do not force the plunger aggressively.
Only apply a very small amount of oil.
Ensure the appliance is unplugged and cool before performing this check.
🔄 After Resetting
Once the plunger moves freely:
Leave the lid off.
Select the Sauté function.
The unit should now heat correctly.
When you replace the lid, the sauté function will automatically disable again — this is normal and part of the safety system.
❓ Still Not Working?
If:
The plunger will not lift
The sauté function still does not activate
Or the unit shows additional errors
Please complete a warranty claim form here.
Providing your proof of purchase and warranty certificate will allow our team to assess your case quickly and efficiently.
✅ Key Takeaways
The sauté model includes a lid safety micro switch.
If stuck down, sauté mode will not work.
Gently lifting and lubricating the plunger usually resolves the issue.
This is a common and easily fixed problem.