Getting the best results from your Soup Maker starts before you press Start. Proper ingredient preparation — from chopping size to liquid levels and layering — ensures smooth cooking, prevents errors, and keeps your soup tasting perfect.
🔪 1️⃣ Correct Chopping Size
Root vegetables (carrots, potatoes, parsnips): Cut into small, even pieces — around 1–2 cm cubes works best.
Hard or dense ingredients: Chop into smaller pieces or lightly pre-cook to prevent the motor from overworking.
Soft vegetables or pre-cooked items: Can be added in slightly larger chunks.
💡 Tip: Uniform size helps the soup cook evenly and blend smoothly.
💧 2️⃣ Liquid Ratios
Always add hot liquid first — stock, water, or broth — to the jug.
Ensure the total contents stay between the MIN and MAX lines.
Frozen ingredients contain extra water — reduce the added liquid to avoid overfilling and E1 errors.
If using very small quantities of food, don’t skimp on liquid; too little can cause overheating or motor strain.
🥗 3️⃣ Layering Ingredients
Add ingredients in this order for best results:
Hot Liquids (stock, water, broth)
Dense vegetables or grains
Lighter or frozen items
Soft or delicate ingredients (herbs, cream, cheese, seasoning)
⚠️ Adding dense ingredients directly on the base may trigger the thermal cut-out, stopping the cycle mid-program.
⏱ 4️⃣ Additional Tips for Smooth Cooking
Avoid overfilling — too many ingredients can block the blades or cause burning.
Follow recipe instructions closely — order, quantity, and timing all affect cooking performance.
Pause function: If you need to add seasoning or cream, lift the lid mid-cycle — this stops the blades and heating safely.
Motor protection: Continuous blending for more than 20 seconds may trigger the safety cut-out; allow the motor to cool if necessary.
✅ Quick Best Practices
Chop root vegetables small (1–2 cm)
Add hot liquids first
Layer ingredients from heaviest to lightest
Adjust liquid for frozen or watery ingredients
Avoid overfilling
Use the pause function for additions
By preparing your ingredients correctly, you can prevent E1 errors, burning, and mid-cycle shut-offs, while ensuring a smooth, even cook every time.