Morphy Richards 6.5L 10-in-1 Multicooker (560007): How to Use and Troubleshoot

This guide is for the Morphy Richards 6.5L Multifunction 10-in-1 Food Cooker, model 560007. Find your model number on the rating label underneath the appliance. Unplug the cooker, let it cool and remove the cooking pot before lifting the base to check the label.

How do I start my Morphy Richards multicooker?

1. Before first use, remove the packaging and wash, rinse and dry the glass lid, cooking pot and steam rack.
2. Place the multicooker on a dry, level, heat-resistant worktop. Keep it clear of overhead cupboards so steam can escape.
3. Fit the cooking pot securely in the base, add your ingredients or cooking liquid, and seat the lid. Do not heat the pot empty.
4. Plug the multicooker directly into a wall socket. It beeps and the panel lights briefly. If the lights go out, press MENU to wake it.
5. Press MENU until the light for the programme you want comes on. Use + or – to change the cooking time where the programme allows it.
6. Press START. The Cooking light comes on. If the panel goes back into standby before you start, press MENU and select the programme again.

Press CANCEL to end a programme and return to standby. Unplug the multicooker when you’ve finished using it.

Which cooking programme should I use?

The default times are starting points. Choose a time suited to your recipe, ingredients and batch size. Check that food is fully cooked before serving.

The Fry programme is for shallow frying only. The oil must be no more than 10 mm (1 cm) deep. Do not use the multicooker for deep frying.

Why is there a moving dotted line instead of a countdown?

• White Rice and Brown Rice: The dotted line stays on while the rice cooks. There is no cooking time to set. The cooker switches to Keep Warm when the programme finishes.
• Sear, Fry, Sauté, Steam and Roast: The dotted line shows that the cooker is heating up. It beeps when it reaches the programme temperature, then the cooking timer starts.
• Slow Cooker High and Low: The display counts down after you press START.

How do I cook rice in my multicooker?

1. Add the rice and water to the cooking pot. Use the supplied measuring cup for the rice and choose the water quantity for the type and amount of rice you’re cooking.
2. Do not fill above the RICE MAX line. The maximum is 10 supplied cups of uncooked rice.
3. Fit the lid, select White Rice or Brown Rice, then press START.

The display shows a moving dotted line during cooking. When the rice is ready, the cooker switches to Keep Warm.

How do I use the Steam programme?

1. Place the supplied steam rack securely inside the cooking pot.
2. Add water or stock so it sits below the rack. Do not add more than 1.25 litres of liquid for steaming.
3. Place the food on the rack, above the liquid, and fit the lid.
4. Select Steam, set the cooking time and press START. Allow extra time for the liquid to heat before the cooking countdown begins.

Keep an eye on the liquid level so the pot doesn’t boil dry. Use oven gloves when opening the lid or handling the rack, and keep your face and hands clear of escaping steam.

How do I slow cook in model 560007?

Select Slow Cooker High or Slow Cooker Low using MENU. Set the time with + or –, then press START. High defaults to 6 hours and Low defaults to 8 hours. Both can be set from 1 to 14 hours.

Use a slow cooker recipe that suits the size of your batch. Keep the lid seated to hold in heat and moisture. If food takes longer than expected, check the setting, batch size and lid position. Larger pieces or colder ingredients can take longer to cook through. Check that the food is fully cooked before serving.

When the cooking time ends, the multicooker automatically switches to Keep Warm.

When does Keep Warm switch on?

Model 560007 automatically switches to Keep Warm after White Rice, Brown Rice, Steam, Slow Cooker High and Slow Cooker Low. It does not automatically switch to Keep Warm after Sear, Fry, Sauté or Roast.

To select Keep Warm yourself, press MENU until the Keep Warm light comes on, then press START. The timer counts up, showing how long Keep Warm has been running. Use it only for food that is already fully cooked. Do not use it to cook raw food or reheat leftovers.

Why can’t I use Delay Start on my chosen programme?

Delay Start is available only on White Rice, Brown Rice and Steam. It isn’t available on Slow Cooker High or Low.

For an eligible programme, select it, press DELAY START, then use + or – to set a delay between 4 and 12 hours. Press START to begin the delay countdown. The cooker starts cooking when that countdown ends. Choose ingredients that can safely stand until cooking starts; don’t leave perishable ingredients such as raw meat or fish in the pot waiting for a delayed start.

What do Er, E5, E1 and E2 mean?

Er or a flashing screen during Steam

The Steam programme may have activated boil-dry protection because the pot ran out of liquid. Press CANCEL before opening the lid, as a paused programme can resume as the cooker cools. Use oven gloves and keep clear of the steam. Let the pot cool before refilling it, then add liquid below the rack, up to 1.25 litres, and restart Steam. If the problem returns despite enough liquid in the pot, contact Customer Support.

E5: Overheat protection

Switch off and unplug the multicooker, then let it cool completely. If there are no signs of damage, check that the pot is seated correctly and that it contains the ingredients or liquid needed for the programme before restarting. If E5 returns, stop using the multicooker and contact Customer Support.

E1 or E2: Sensor fault

On the 560007 multicooker, E1 and E2 indicate a sensor fault and may be accompanied by repeated beeping. Stop using the multicooker and contact Customer Support.

My multicooker won’t start or has stopped during cooking

If the display is blank, press MENU to wake it, select the programme and press START. If the panel doesn’t respond, check that the plug is fully inserted and the wall socket is switched on. If there are no signs of damage, check the socket with a known working appliance.

If cooking stopped, check whether the programme finished, the cooker switched to Keep Warm, an error appeared or there was a power cut. The cooker can resume the programme if power returns within 30 minutes. If you don’t know how long partially cooked food was without heat, don’t serve it.

If you see smoke or sparks, smell burning, or the cooker trips the electrics, stop using it. Switch it off and unplug it only if it’s safe to do so. Don’t switch it back on to test it. Contact Customer Support.

Can I use the cooking pot on the hob or in the oven?

No. The removable cooking pot for model 560007 is designed to cook inside its own electrical base. Do not use it on a gas, electric or induction hob, or in an oven, under a grill or in a microwave. To brown ingredients, use Sear or Sauté on the multicooker.

How do I clean my multicooker?

1. Switch it off, unplug it and let it cool completely.
2. Wash the cooking pot, glass lid and steam rack in warm, soapy water. Rinse and dry them. The pot, lid, rice spoon and steam rack are dishwasher safe, though we recommend hand-washing.
3. Wipe the electrical base with a damp cloth, then dry it. Never immerse the base, cable or plug in water.

Use a soft sponge and wooden or silicone utensils to protect the non-stick pot. Don’t put a hot glass lid into cold water. Stop using the lid if it is chipped, cracked or deeply scratched.

Still need help with model 560007?

Contact Morphy Richards UK Customer Support. Include the model and serial numbers from the appliance’s rating label, which programme you selected, what happened and any error code you saw. You don’t need to recreate the issue for a photo or video.