Registering your Morphy Richards product helps us keep your product details ready for future support. For eligible purchases from other retailers, registration within 28 days of purchase also qualifies your product for its extended warranty.
Purchased directly from www.morphyrichards.co.uk? Your product automatically qualifies for its applicable extended warranty. You do not need to register separately because we hold a record of your purchase.
For details about what your warranty covers, exclusions and making a claim, read our Morphy Richards Warranty: Cover, Registration and Claims guide.
Do I need to register my Morphy Richards product?
Purchases from morphyrichards.co.uk
Products purchased directly from www.morphyrichards.co.uk automatically receive their applicable extended warranty.
For most current appliances, this means three years from the original purchase date. If your product was advertised with a different extended warranty period, that advertised period applies.
Separate warranty registration is not required for direct website purchases.
Purchases from another retailer
Register your eligible product within 28 days of purchase to qualify for extended warranty cover.
Most appliances purchased from August 2023 onwards have a standard two-year guarantee, extended to three years in total when registered within 28 days.
Products purchased before August 2023 generally have a standard one-year guarantee. Extended cover varies by product, so check the instruction manual supplied with your product.
Some products have a different advertised warranty, including certain four-year appliance guarantees, five-year housewares warranties and 15-year pan-set warranties. We honour the applicable advertised period when the registration requirements and warranty conditions have been met.
Your standard guarantee still applies if you do not register. Registration is required for eligible extended cover, rather than to activate your standard guarantee.
How do I register my product?
Complete your registration online within 28 days of purchase:
- Open the Morphy Richards UK product registration form.
- Enter your contact details.
- Enter your product’s model or product number and serial number, where applicable.
- Provide the purchase date and retailer.
- Upload your proof of purchase, if available.
- Agree to join Morphy Rewards to qualify for the applicable warranty extension.
- Check your details and submit the form.
- Keep your registration confirmation for future reference.
Warranty registration is completed online. Our Customer Support team can help with registration queries, but telephone registration is not available.
Where can I find my model and serial numbers?
For electrical appliances, the model and serial numbers are usually shown on the rating label on the base or rear of the product.
For housewares or products without a rating label, check the packaging or supplied product information for the product number.
If you cannot identify the details needed for registration, contact Customer Support. Include a photograph of the product and any available label or packaging information.
Do I have to upload proof of purchase during registration?
Uploading proof of purchase is optional during registration, but we recommend doing so.
Proof of purchase confirms the purchase date and retailer. If you upload it during registration, our team can check the document held on your record when assessing a future claim.
If you do not upload proof of purchase during registration, keep it safely. You will need to provide it if you make a warranty claim for a product purchased from another retailer.
Registration does not replace proof of purchase.
For direct purchases from www.morphyrichards.co.uk, we hold a record of the sale. Your order number and the email address used for the order help us locate it.
Do I need to join Morphy Rewards?
For eligible purchases from other retailers, you must agree to join Morphy Rewards when registering to qualify for extended warranty cover.
Morphy Rewards allows you to earn points towards money off future purchases. You can opt out of the programme at any time.
Visit the Morphy Rewards page for details about the programme and its benefits.
Your standard guarantee does not depend on joining Morphy Rewards.
What if I have problems registering?
If you cannot complete the registration form:
- Check that all required fields have been completed.
- Check the model or product number against the product label or packaging.
- Try another browser or device if the form does not load or submit.
- If a proof-of-purchase upload is preventing submission, complete registration without the attachment and keep the document for any future claim.
- Check your spam or junk folder if your confirmation email has not arrived.
If you are still unable to register, contact Customer Support promptly. Include your product details, purchase date, a description of the problem and a screenshot of any error message.
Can I register a product supplied under another company’s licence?
Some Morphy Richards products were supplied under a separate licence by another company, such as Argos or RKW Ltd. These products are not covered by Consumer Brands Limited’s warranty registration and support arrangements.
Check the manufacturer, importer or distributor information on the product’s rating label or supplied product information:
- Consumer Brands Limited: Our Morphy Richards UK registration and support arrangements apply.
- Argos or RKW Ltd as the supplier under licence: Contact the company named or the original retailer for the applicable registration and warranty arrangements.
Buying a product from Argos does not automatically mean it was supplied under Argos’s licence. Argos also sells products supplied by Consumer Brands Limited. Check the information on your specific product.
If you are unsure, send Customer Support a photograph of the label or product information so we can help identify the appropriate support provider.
Do I need to register a warranty replacement?
No. A replacement supplied under warranty remains covered until the original warranty expiry date.
You do not need to register the replacement separately, and receiving a replacement does not start a new warranty period.
How do I request help with a faulty product?
Complete our warranty support form.
Include your product details, purchase information, a description of the problem and any troubleshooting already attempted. Provide proof of purchase if it was not uploaded during registration, and your registration confirmation where applicable.
Clear photographs or a short video can help us understand the issue and check the product’s condition. Only record the issue if it is safe to do so.
Our team will review your information and guide you through appropriate troubleshooting. In some cases, we may request the product for examination before confirming the next steps. Please do not return or dispose of the product unless instructed by our team.
We do not offer a repair service.
Your warranty is additional to your statutory rights and does not affect them.