The Morphy Richards Equip Filter Coffee Machine makes up to 10 cups of filter coffee using ground coffee and a reusable filter. Whether you’re making your first pot, adjusting the taste or checking why the coffee isn’t flowing, this guide explains what to do.
Applies to: Brushed Steel 162501, Red 162503, Cream 162504 and Grey 162505. You’ll find the model and serial numbers on the rating label on the base of the machine.
| What’s happening? | What to do first |
|---|---|
| The coffee tastes weak | Use ground coffee suitable for a filter machine. Start with one level measuring spoon (about 7 g) per cup marked on the water gauge. The Equip does not have a brew-strength setting. |
| The coffee brews faster than I expected | A quick brew on its own doesn’t indicate a fault. If the coffee tastes weak, check the amount of ground coffee against the amount of water. |
| Little or no coffee is reaching the jug | Check the water level, make sure the filter holder has clicked into place and seat the glass jug fully on the hotplate with its lid closed. |
| Brewing is slower than usual or water remains in the tank | Clean the reusable filter. If the filter is clear, descale the machine using the steps below. |
| The light goes out after brewing | The hotplate switches off automatically at the end of Keep Warm. The light going out at that point is normal. |
| The machine leaks from the base, sparks, smells burnt or trips the electrics | Stop using it. Switch it off and unplug it only if it’s safe to do so. Don’t switch it back on to test it. Contact Customer Support. |
What should I do before making my first coffee?
- Remove the packaging. Wash the removable filter, filter holder and glass jug in warm, soapy water. Rinse and dry them.
- Refit the empty filter and holder, and put the glass jug on the hotplate with its lid closed.
- Fill the water tank with fresh, cold water without going above the maximum mark. Close the machine lid.
- Press On/Off and let the water run through without adding coffee. Discard the water from the jug.
How do I brew coffee in my Equip?
- Put the machine on a firm, level worktop. Fill the tank with fresh, cold water to the mark for the number of cups you want to brew.
- Add ground filter coffee to the reusable filter. Start with about 7 g per cup, or one level scoop using the supplied measuring spoon.
- Fit the filter inside the holder and make sure the holder clicks into place. Close the machine lid.
- Put the glass jug on the hotplate with its lid closed. Press On/Off to start brewing. The button lights up while the machine is on.
- Let the coffee finish brewing before pouring. If you want to stop the brew early, press On/Off again.
The Equip uses the water you add for that brew. Use the water gauge to measure it. A cup marking on the machine may be smaller than your usual mug. The Equip uses ground coffee; do not add whole beans or instant coffee granules to the filter.
If you want to make another pot straight away, switch the machine off and let it cool for three minutes before refilling it with cold water.
Why does my Equip coffee taste weak?
The Equip has no adjustable brew-strength setting. For a fuller flavour, start by checking the ratio of ground coffee to water. For example, if you fill the tank to the 4-cup mark, start with four level scoops of ground filter coffee.
Use fresh grounds and don’t reuse coffee from a previous brew. If you still prefer a stronger taste, try a little less water for the same amount of coffee on your next brew. Change one thing at a time so you can tell what made the difference.
If the coffee tastes weak but the water flows normally and reaches the jug, start with these adjustments. If the flow has changed or the water isn’t reaching the jug, follow the checks below.
Why is my Equip not dispensing coffee, brewing slowly or overflowing?
If little or no coffee is reaching the jug:
- Check there’s enough water in the tank and that the On/Off button lights up.
- Check that the glass jug is fully seated on the hotplate and its lid is closed. The jug lid opens the anti-drip valve when the jug is in place.
- If you need to check the filter or holder, switch off, unplug and let the machine cool first. Make sure the reusable filter is clean and the holder clicks into place.
If the filter is overflowing, switch the machine off and let it cool before opening the lid. Clear the used grounds, rinse the mesh and check that the filter, holder and jug are fitted correctly. Use ground coffee suitable for a filter machine and avoid overfilling the filter.
If the machine has become slower over time, or water remains in the tank after brewing has finished, descale it. If the problem continues after cleaning and descaling, contact Customer Support.
Why has my Equip switched off after brewing?
After brewing, the hotplate automatically keeps the coffee warm. The On/Off button stays lit during Keep Warm and goes out when the hotplate switches off. You can end Keep Warm early by pressing On/Off. The plate can stay hot for a while after the light goes out.
If the light goes out before brewing finishes and there’s still water in the tank, that’s different from the normal Keep Warm switch-off. Note when it stopped and contact us if it happens again.
How do I clean my Equip Filter Coffee Machine?
- Switch off, unplug and let the machine cool.
- Discard the used grounds. Wash the reusable filter, filter holder, glass jug and lid in warm, soapy water. Rinse and dry thoroughly. Take care around the anti-drip valve underneath the filter holder.
- Rinse the water tank occasionally with cold water. Avoid wiping inside it with a cloth, as fibres can be left behind.
- Wipe the outside and cooled hotplate with a soft, damp cloth, then dry them.
Wash the removable parts by hand. The Equip’s jug, filter and holder are not dishwasher safe. Do not use abrasive cleaners or immerse the machine, plug or cable in water.
How do I descale my Equip Filter Coffee Machine?
Descale your Equip if water starts flowing more slowly than usual or remains in the tank after a completed brew. As a guide, descale every one to two months in a hard water area, or every six months in a moderately hard water area.
- Remove the reusable filter and leave the filter holder in place. Put the empty jug on the hotplate with its lid closed.
- Add water and a liquid descaler labelled suitable for coffee makers to the tank. Follow the descaler’s instructions for the amount to use and how to run it through the machine.
- Discard the used solution and rinse the jug.
- Run three separate cycles with fresh water only before making coffee again. Empty the jug after each cycle. Switch the machine off and let it cool for three minutes before refilling.
- Refit the clean reusable filter before your next brew.
Where can I buy a replacement filter or glass jug for my Equip?
You can order replacement parts from the Morphy Richards website. Check your model number on the rating label before ordering.
| Replacement part | Part number | Model compatibility |
|---|---|---|
| Removable reusable coffee filter | 10164 | 162501, 162503, 162504 and 162505 |
| Glass coffee jug (carafe) | 10156 | 162501, 162503, 162504, 162505, 162520, 162521, and 162522 |
If you need a replacement jug for the Red, Cream or Grey Equip, contact Customer Support with your model number so we can confirm the right part. Stop using the jug if it’s chipped or cracked.
Still need help with your Equip?
Contact Morphy Richards UK Customer Support. Include the model and serial numbers from the rating label, what happened and the checks you’ve tried. If the problem happened during brewing, tell us whether the On/Off light came on and whether any water reached the jug.