Morphy Richards Zino Grind & Brew Coffee Machine: Setup, Cleaning and Troubleshooting

The Morphy Richards Zino Grind & Brew Automatic Filter Coffee Machine lets you brew filter coffee from whole beans or pre-ground coffee. Whether you’re making your first pot or checking a message on the display, this guide shows you how to brew, clean and descale your Zino, and what to do if it isn’t working as expected.

Applies to: Zino Stone (162107) and Olivine (162108). You’ll find the model and serial numbers on the appliance’s rating label.

What should I do before making my first coffee?

1. Remove the packaging. Wash, rinse and dry the removable mesh filter, filter holder and glass carafe.
2. Fit the filter and holder, close the filter compartment and place the empty carafe on the warming plate.
3. Fill the water tank with fresh, cold water to 12 Cup/MAX. Leave the bean hopper and filter empty.
4. Press Power, select the ground coffee option and set the cup selector to 12. Press Start/Stop and let the water run through.
5. Discard the water in the carafe. The machine is ready to brew.

How do I brew with coffee beans or ground coffee?

1. Fill the tank with enough fresh, cold water for the number of cups you want, without going above 12 Cup/MAX. Place the carafe on the warming plate.
2. Fit the mesh filter and holder, then prepare your coffee:
   • Whole beans: Add dry, roasted beans to the hopper, up to 200 g, and fit the lid. Use the coffee strength/ground coffee selector to choose a bean strength. Do not use damp or unroasted beans.
   • Ground coffee: Add the grounds directly to the removable mesh filter. Use the coffee strength/ground coffee selector to choose the ground coffee option. Do not put ground coffee in the bean hopper or water tank.
3. Close the filter compartment securely. Use the cup selector to choose 2, 4, 6, 8, 10 or 12 cups. The default is 4 cups.
4. Press Start/Stop. When using beans, allow about six seconds for the grinder to start. After grinding, the machine briefly heats up before brewing begins.

To change the grind size, turn the coarseness dial while the grinder is running. Start with the middle position and adjust to taste on later brews. The coarseness dial changes how finely the beans are ground. The coffee strength selector is a separate control.

Why is there water left in the tank or less coffee in the carafe than I expected?

The Zino dispenses water based on the cup setting you select, so it can leave water in the tank. For example, if you fill the tank to 12 cups and select 4 cups, the machine stops after dispensing the amount for 4 cups.

The coffee grounds also absorb some water, so the amount in the carafe will be slightly less than the amount dispensed. If you’re consistently getting much less coffee than expected for the selected setting, follow the checks below.

Why isn’t my Zino grinding or dispensing coffee?

If the grinder doesn’t start, check that you selected a bean strength rather than the ground coffee option. Make sure there are dry, roasted beans in the hopper and allow about six seconds after pressing Start/Stop. If the grinder still doesn’t start, contact Customer Support and tell us what appears on the display.

If coffee isn’t dispensing, flows slowly or spills over the mesh filter:

1. Check that there’s enough fresh, cold water in the tank.
2. Make sure the filter holder and mesh filter are seated correctly, the compartment is fully closed and the carafe is in place.
3. If the mesh filter is clogged, switch off, unplug and let the machine cool. Remove the grounds and rinse the filter.
4. If the filter is clean but brewing is slower than usual, follow the descaling steps below.

If the machine still doesn’t dispense after these checks, contact Customer Support.

How do I set the Zino to brew later?

1. Prepare the water, coffee and carafe as you would for a normal brew. Select the coffee type and number of cups.
2. Set the current time using the Hours and Minutes buttons. Check AM or PM.
3. Press Timer. While the numbers are flashing, use Hours and Minutes to set the time you want brewing to start.
4. Press Timer again to confirm. The display returns to the current time and the Timer indicator flashes to show that automatic brewing is set.

To cancel the scheduled brew, press Timer again and check that the indicator stops flashing.

How do I change the Keep Warm time?

The Zino switches to Keep Warm automatically after brewing. The default is 30 minutes. To change it, press Keep Warm during brewing until the display shows the time you want: 30 minutes, 1 hour or 2 hours.

How do I clean my Zino after use?

Switch off, unplug and let the machine cool completely before cleaning.

• Empty the used grounds. Wash the mesh filter, filter holder and carafe. These parts are also top-rack dishwasher safe.
• Wipe the outside and warming plate with a soft, damp cloth. Do not use abrasive cleaners or immerse the machine, cable or plug in water.
• If the removable bean hopper, hopper lid or grinding head need cleaning, wash them by hand in warm, soapy water. They are not dishwasher safe. Let all parts dry completely before refitting them.

What do EC14 and EC15 mean on my Zino?

On the Zino 162107 and 162108, EC14 and EC15 can indicate that coffee grounds have built up near the shower head and coffee outlet. Follow these steps to clean the outlet:

1. Switch the machine off, unplug it and let it cool completely.
2. Open the swing-out filter compartment. Slide the shower head inwards to expose the coffee outlet opening.
3. Use the supplied cleaning brush to clear loose grounds from the opening.
4. Close the compartment before switching the machine back on. The shower head returns to its operating position when the machine powers on.

If you brew with whole beans regularly, clean the outlet at least once a week. If you use ground coffee, clean it when you notice a build-up.

If EC14 or EC15 returns after cleaning, contact Customer Support.

What do EC16, EC17 and EC19 mean on my Zino?

If your Zino shows EC16, EC17 or EC19, contact Customer Support for advice. Tell us the exact code and what the machine was doing when it appeared.

How do I descale my Zino?

The Descale button flashes after about 50 uses as a reminder. If you live in a hard water area or brewing has slowed down, you may need to descale sooner.

1. Add water and a liquid descaler suitable for coffee makers to the tank. Follow the descaler’s dosing instructions.
2. Fit the empty mesh filter and holder, close the compartment and place the empty carafe on the warming plate.
3. Press Descale. CLEAN scrolls across the display. Let the cycle finish; it takes about 10 minutes.
4. Discard the solution and rinse the carafe thoroughly.
5. Fill the tank with fresh, cold water to 12 Cup/MAX. Put the empty carafe back on the warming plate. Select ground coffee with no grounds in the filter, select 12 cups and press Start/Stop to run a rinse cycle.
6. Discard the rinse water. Rinse the carafe and mesh filter, then repeat the fresh water rinse cycle once more.

Still need help with your Zino?

Contact Morphy Richards UK Customer Support. Include the model and serial numbers from the rating label, whether you were using beans or ground coffee, and any message or code on the display.

If the machine smokes, sparks, smells burnt or trips the electrics, stop using it. Switch it off and unplug it only if it’s safe to do so. Don’t switch it back on to test it or recreate the issue for a video.