If your Morphy Richards toaster is producing smoke, it can be concerning — but in many cases, this is caused by a simple issue that can be resolved quickly and safely.
Follow the steps below to identify the cause and fix the problem.
1. Turn Off and Unplug Immediately
If you notice smoke:
- Switch off and unplug the toaster straight away
- Allow it to cool completely before handling
This ensures your safety before carrying out any checks.
2. Clean the Toaster Thoroughly
The most common cause of smoke is crumb or food build-up.
To clean:
- Remove and empty the crumb tray
- Gently shake out any loose crumbs
- Use a soft, dry brush or cloth to remove any stuck debris inside
Burning crumbs can produce smoke and a slight burning smell, especially during use.
3. Check for Food Debris or Incorrect Use
Smoke can also be caused by:
- Food stuck inside (e.g. small pieces of bread, crusts, or toppings)
- Using buttered or coated bread inside the toaster
- Oversized slices touching the heating elements
Always ensure only suitable items are placed inside the toaster and that nothing is touching the elements directly.
4. First Use or Infrequent Use
If your toaster is new or hasn’t been used for a while, you may notice a small amount of smoke or odour during the first few uses.
This is normal and caused by:
- Protective coatings on internal components burning off
- Dust that has settled inside the appliance
This should disappear after a few uses.
5. Check Placement and Surroundings
- Ensure the toaster is on a flat, heat-resistant surface
- Keep it away from curtains, cabinets, or other materials
- Make sure nothing is resting on top of the toaster
Poor ventilation can make smoke appear worse than it is.
6. When to Stop Using the Toaster
Stop using the toaster immediately if:
- Smoke continues after cleaning
- There is a strong burning smell that does not go away
- You notice melting, sparking, or unusual noises
Unplug the appliance and do not attempt to repair it yourself.
7. Still Experiencing Issues?
If the problem persists after following these steps, your toaster please submit a request through our online warranty form here:
Our team will be happy to assist you further.
8. Tips to Prevent Smoking
- Empty the crumb tray regularly
- Avoid placing buttered or coated items in the toaster
- Do not overload with thick or uneven slices
- Clean the toaster frequently to prevent debris build-up
MORPHY RICHARDS TIP:
Regular cleaning and correct use will help keep your toaster smoke-free and performing at its best.