If the water from your Morphy Richards kettle tastes or smells unusual, this can be concerning. In most cases, it’s caused by limescale, residual water, or normal use, and is not a fault with the kettle.
This guide explains why this can happen and how to care for your kettle to keep your water tasting fresh.
Why your kettle water tastes or smells unusual
There are a few common reasons why you may notice a change in taste or smell:
Limescale build-up – Mineral deposits inside the kettle can affect the taste of the water
Water left standing – Leaving water in the kettle for long periods can cause it to taste stale
New kettle use – A new kettle may have a slight smell or taste during the first few uses
General build-up over time – Regular use without descaling can impact water quality
These are all normal and can be managed with regular care.
What is limescale and how does it affect taste?
Limescale is a natural mineral deposit that forms when water is heated.
It appears as a white or chalky residue inside the kettle
It is more common in hard water areas
Over time, it can build up on the heating element and inner surfaces
Limescale itself is harmless, but it can affect the taste and smell of boiled water if it accumulates.
How to care for your kettle
As outlined in your Morphy Richards user manual, regular care is important to maintain water quality:
Descale regularly – we recommend descaling your kettle every month, depending on usage and water hardness
Use a proprietary descaling product suitable for stainless steel, glass or plastic
Follow the descaling product instructions carefully
Ensure all electrical connections are completely dry before using the kettle
⚠️ Important: Regular descaling helps maintain both the performance of your kettle and the quality of the water it produces.
How to keep your water tasting fresh
Always use fresh water when filling your kettle
Avoid leaving water sitting in the kettle for long periods
Empty the kettle after use
Descale regularly, especially in hard water areas
These simple steps can help ensure your kettle continues to produce clean, fresh-tasting water.
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