If the power base indicator light is flashing red, staying red, or not changing colour, this is usually related to reheating or the base sensor — not a fault.
🔴 Flashing Red Light
A flashing red light means:
The iron needs to be returned to the power base to reheat.
Place the iron back onto the base until the light turns green before continuing.
🔴 Light Staying Red
This means the iron is still heating.
Wait until the light turns green.
Allow the temperature indicator light to cycle fully before ironing.
🟢 Light Staying Green
If the light remains green but the iron is not heating:
Check the iron is seated properly.
Ensure the base sensor is clean and unobstructed.
Remove any water droplets or debris from the top of the base.
Do not cover or obstruct the charging base sensor at any time.
⚠️ Iron Not Reheating?
Check auto shut-off has not activated (see full guide 👉 here).
If the issue continues, contact Customer Support.