Models 172022, 172024, 172025 and 172026
If your Morphy Richards Manual Compact Espresso Machine won't switch on, has no indicator lights or doesn't respond when you press the power button, follow the checks below.
These steps will help you determine whether the issue is related to the power supply, the machine's standby function or a possible appliance fault.
1. Check the Power Supply
First, make sure your espresso machine is receiving power.
- Check that the mains plug is fully inserted into the wall socket.
- Ensure the socket is switched on.
- If the machine is connected to an extension lead or adaptor, disconnect it. The appliance should be connected directly to a suitable wall socket.
- Check whether the wall socket is working by testing it with another appliance.
- If necessary, try the espresso machine in another known-working wall socket, provided there are no signs of electrical damage or tripping.
If the machine has caused the electrics to trip, do not reconnect it or repeatedly reset the circuit breaker. Stop using the appliance and seek further assistance.
2. Press the On/Standby Button
The Manual Compact Espresso Machine has an On/Standby button on the control panel.
To switch it on:
- Ensure the machine is plugged into a working mains socket.
- Check that the steam control dial is in the OFF position.
- Press the On/Standby button once.
- Check whether the indicator lights illuminate.
When the machine switches on normally:
- The On/Standby button illuminates.
- The one-cup and two-cup buttons pulse while the machine heats up.
- The one-cup and two-cup buttons remain steadily illuminated once the machine is ready to dispense coffee.
If the indicator lights are illuminating, the machine is receiving power. The issue may be related to heating, operation or a warning indication rather than a complete loss of power.
3. Check Whether the Machine Is in Standby Mode
Your espresso machine has an automatic standby function.
After approximately 30 minutes of inactivity following coffee preparation, the machine automatically enters standby mode.
This is normal operation and does not indicate a fault.
To reactivate the machine:
- Press the On/Standby button once.
- The one-cup and two-cup buttons should begin pulsing while the machine reheats.
- Wait until both buttons illuminate steadily before preparing coffee.
You do not need to unplug the machine or perform a reset to exit normal standby mode.
4. Check the Steam Control Dial
If the steam control dial has been left open when the machine is switched on, the machine may display a warning indication.
If all the control-panel buttons are flashing:
- Check the position of the steam control dial.
- Turn the dial fully to OFF.
- Allow the machine to return to its normal operating state.
This is different from a machine that has no power or indicator lights.
For further guidance, see:
Why Is My Morphy Richards Espresso Machine Flashing and Beeping?
5. Check the Plug and Power Cable
If the machine still shows no signs of power:
- Switch off the wall socket and unplug the machine.
- Visually inspect the plug and mains cable for any signs of damage.
- Check for exposed wires, damaged insulation, discolouration or signs of overheating.
- Do not reconnect the appliance if you notice anything unusual.
Never attempt to dismantle the espresso machine or repair the mains cable yourself.
If the plug or cable is damaged, the appliance must not be used until it has been assessed and repaired by an appropriately qualified person.
What If the Machine Still Won't Turn On?
If you've completed the checks above and your espresso machine:
- Has no illuminated buttons or indicator lights.
- Does not respond when the On/Standby button is pressed.
- Remains unresponsive despite being connected to a working mains socket.
There may be an issue requiring further investigation.
Please contact Morphy Richards Customer Support and provide:
- Model number: 172022, 172024, 172025 or 172026.
- Serial number: Located on the rating label
- Proof of purchase: Showing the product, retailer and purchase date.
- Description of the issue: Explain whether the machine has no power at all or whether any lights illuminate.
- Troubleshooting completed: Confirm which checks you've carried out and the results.
- Photographs: Where relevant, provide a photograph of the machine's control panel or any visible issue.
Our team will review the information and advise on the next steps.
Please do not return your appliance unless instructed to do so.
User Manual
For additional product information:
Download the Morphy Richards Manual Compact Espresso Machine User Manual – CM172022MUK Rev3